I have banged on for years against the Banks and customers taking complaints to the Financial Ombudsman’s Service. The following article gives some very interesting statistics on which institutions have the worst statistics. http://www.moneymarketing.co.uk/regulation/fos-figures-show-banks-have-double-the-uphold-rate-of-advisers/1047082.articlernrnWith success rates like those quoted in the article no one should feel afraid to take a case to the FOS. If you need any help get in touch and take advantage of our free initial introduction.rn
