The following article has missed the biggest point http://www.moneymarketing.co.uk/politics/urgent-action-needed-over-claims-firm-regulation/1051380.article If the Banks had put their customers first and not miss-sold on the scale they did, claims management companies would not exist. Going forward the most important factor is the regulation of financial institutions is effectual and the regulator steps in early when it is clear there has been bad practice. I find it amusing when the banks complain about vexatious litigants of payment protection insurance as they have to pay £500 per case. It is probably the closest thing to punitive damages in UK law.rnrnThis information is intended to provide a general review of certain topics and its purpose is to inform but not to recommend or support any specific investment or course of action. The tips may not apply, or be suitable, to everyone and you should contact us for advice if you are unsure whether this is the case.rn